Shipping policy

At 787 Hobby House, we take shipping seriously. Every order is packed with care to ensure your items arrive safely and as described.

Order Processing Time

  • Orders are processed within 1–2 business days (excluding weekends and holidays).

  • Orders placed after business hours or on holidays will begin processing the next business day.

  • During high-volume periods (new drops, holidays, promotions), processing times may be slightly extended.

Shipping Methods:

We offer shipping options based on item type and order value:

Trading Cards (Raw)

  • Shipped in protective packaging using tracked shipping

  • Penny Sleeve → Top Loader → Space Filler → Cardboard Box

Graded Cards & Higher-Value Items

  • Shipped in boxes with added protection

  • Insurance included on qualifying orders

Collectible Figures/Models

  • Shipped in boxes with padding

  • Protectors may be included when applicable but are not guaranteed unless stated in the listing

Shipping costs are calculated at checkout based on weight, destination, and selected shipping method.

Insurance & Responsibility

  • Orders are insured based on declared value when applicable.

  • Once an order is marked as delivered by the carrier, responsibility for the package transfers to the buyer.

  • We are not responsible for packages lost, delayed, or stolen after confirmed delivery.

We recommend shipping to a secure location.

Delivery Estimates

Delivery times vary by location and carrier and are estimates only, not guarantees.

We are not responsible for carrier delays due to:

  • Weather

  • Holidays

  • Customs processing

  • Carrier service disruptions

Incorrect Address Disclaimer

  • Customers are responsible for providing a complete and accurate shipping address.

  • Orders returned due to incorrect or incomplete addresses may be subject to:

    • Additional shipping fees, or

    • Cancellation with original shipping costs deducted from the refund (if eligible)

Contact Us

If you have questions about shipping or your order status, contact us at:

📧 787cardsandcollectibles@gmail.com

Please include your order number for faster assistance.